Terms & Conditions
Missing Class
Please do your best to attend all classes to get the most out of your course.
If you cannot make it to class, please let me know as soon as possible so that I don’t have to worry about you but also so I know that there will be a space available for someone else to make up their missed class. This will affect yourself when you wish to make up your missed session!
Level 1 Classes - Complete Beginners Course
If you have to miss a class, you can make up that week during the next Beginners Course, e.g. if you miss Week 4, you can join the class of the next Beginners Course in Week 4, with my prior consent, and a maximum of two sessions.
Level 2 Classes - Improvers Course
If you miss a class, you can make it up in another Level 2 session within 1 week if there is space and with my prior consent. Classes should be made up in the same or following week. Classes cannot be carried over onto the next term.
Level 3 Classes - Intermediate Course
If you miss a class, you can make it up in another Level 3 or Level 2 session within 1 week if there is space and with my prior consent. Classes should be made up in the same or following week. Classes cannot be carried over onto the next term.
Postnatal Classes
Please inform me if you are intending to attend. Class cards are valid for 3 months. Sessions attended do not need to be consecutive. If your baby gets too mobile for you to complete the 6 classes, you may use your remaining sessions to join a Level 1 or Level 2 class, with my prior consent.
1:1 / 2:1 Sessions
Please inform me if you cannot make a session with at least 24 hours’ notice and I will do my best to offer you another appointment during that week.
Should I receive less than 24 hours’ notice, the full fee is applicable if paying for single sessions, or one session will be deducted from your block of 6 classes.
If you purchase a block of 6 sessions, these need to be redeemed within 12 months of the purchase date.
Refunds
Up to 2 weeks before the course start date
If for any reason you cannot attend the course you purchased, you can either transfer onto the next course if a place is available, or receive a refund (-£5 admin fee, that’s less than 10% of any course).
Another option is to transfer the course to a friend.
From 2 weeks or less before the course start date
If for any reason you cannot attend the course you purchased, you can transfer onto the next course if a place is available. I do not offer a refund unless you cannot attend due to medical reasons in which case I may ask for a doctor’s note.
Another option is to transfer the course to a friend.
1:1 Taster Sessions
If for any reason you have changed your mind, please contact me as soon as possible but at least 24 hours before your booked session to either reschedule or to arrange a refund (-10% admin fee).
Please do your best to attend all classes to get the most out of your course.
If you cannot make it to class, please let me know as soon as possible so that I don’t have to worry about you but also so I know that there will be a space available for someone else to make up their missed class. This will affect yourself when you wish to make up your missed session!
Level 1 Classes - Complete Beginners Course
If you have to miss a class, you can make up that week during the next Beginners Course, e.g. if you miss Week 4, you can join the class of the next Beginners Course in Week 4, with my prior consent, and a maximum of two sessions.
Level 2 Classes - Improvers Course
If you miss a class, you can make it up in another Level 2 session within 1 week if there is space and with my prior consent. Classes should be made up in the same or following week. Classes cannot be carried over onto the next term.
Level 3 Classes - Intermediate Course
If you miss a class, you can make it up in another Level 3 or Level 2 session within 1 week if there is space and with my prior consent. Classes should be made up in the same or following week. Classes cannot be carried over onto the next term.
Postnatal Classes
Please inform me if you are intending to attend. Class cards are valid for 3 months. Sessions attended do not need to be consecutive. If your baby gets too mobile for you to complete the 6 classes, you may use your remaining sessions to join a Level 1 or Level 2 class, with my prior consent.
1:1 / 2:1 Sessions
Please inform me if you cannot make a session with at least 24 hours’ notice and I will do my best to offer you another appointment during that week.
Should I receive less than 24 hours’ notice, the full fee is applicable if paying for single sessions, or one session will be deducted from your block of 6 classes.
If you purchase a block of 6 sessions, these need to be redeemed within 12 months of the purchase date.
Refunds
Up to 2 weeks before the course start date
If for any reason you cannot attend the course you purchased, you can either transfer onto the next course if a place is available, or receive a refund (-£5 admin fee, that’s less than 10% of any course).
Another option is to transfer the course to a friend.
From 2 weeks or less before the course start date
If for any reason you cannot attend the course you purchased, you can transfer onto the next course if a place is available. I do not offer a refund unless you cannot attend due to medical reasons in which case I may ask for a doctor’s note.
Another option is to transfer the course to a friend.
1:1 Taster Sessions
If for any reason you have changed your mind, please contact me as soon as possible but at least 24 hours before your booked session to either reschedule or to arrange a refund (-10% admin fee).